When using our Powerpoint Add-ins, there have been a few occurrences where the installer seemed to work properly, but the Add-in was not visible in the Add-in’s menu.
First of all, you should go to File -> Options -> Add-ins, to verify that it’s installed, but possibly inactive, or not available at all.
In addition to that, there’s an option to force Powerpoint to show Add-in error messages (which may be suppressed otherwise). We need these messages to figure out what’s going on.
You can find this setting in File -> Options -> Advanced.
When you report add-in errors, please be as specific as you can be, and add screenshots of errors that are shown.
You can report the error to the seller (for Powered by BookPublisherTools add-ins) or to our on helpdesk for BookPublisherTools add-ins.